Previous incidents
Resolved EU cluster Realtime incident
Resolved Oct 25 at 10:01am CEST
All services were back online at 10:01 CET.
This notification was sent manually.
Update to the report 25.10.2024
Resolved Oct 25 at 09:25am CEST
The platform is operational, and messages are being processed. However, one of the replication nodes of our message broker is down.
Our team is investigating the cause.
Update to the report 25.10.2024
Resolved Oct 25 at 09:23am CEST
Erroneous report
Some services are down
Resolved Oct 25 at 08:42am CEST
EU cluster Realtime went down.
AU cluster Realtime is down
Resolved Oct 14 at 11:59am CEST
AU cluster Realtime recovered.
1 previous update
Some services are down
Resolved Oct 03 at 11:01am CEST
The service came back online 30 minutes ago. The status was updated manually as it was not processed automatically.
1 previous update
AU cluster Realtime is down
Resolved Sep 10 at 03:56pm CEST
AU cluster Realtime recovered.
1 previous update
EU cluster WebHook is down
Resolved Aug 27 at 05:19pm CEST
EU cluster WebHook recovered.
1 previous update
(EU) Incident Report: 11/08/24 - 13/08/24
Resolved Aug 15 at 10:14am CEST
☁︎ Incident Summary
On August 11, 2024, at approximately 20:00 CET, the platform on the EU instance began experiencing instability, followed by downtime and maintenance, which lasted until August 13, 2024, at 14:00 CET.
☁︎ Impact
● Services Affected:
○ Platform UI: Partial availability, followed by downtime
○ Platform services: Partial availability, followed by downtime
○ Integration flows: stopped for a 6-hour platform maintenance
☁︎ Timeframe
● Entire incident tracking:
...
EU cluster API, EU cluster frontend, and 2 other services are down
Resolved Aug 13 at 01:43pm CEST
EU cluster frontend and EU cluster WebHook recovered.
34 previous updates