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Previous incidents

Jan 23, 2023

EU cluster API, EU cluster frontend, EU cluster WebHook, EU cluster Realtime,...

Downtime

Resolved Jan 23 at 11:21am CET

Post-mortem

Issue

On Friday 20th Jan, 2023 a significant spike in data volume was observed, this spike was also accompanied by an increase in data package size. The following increase in data processing times, increased message queue processing times and data volume combined to overwhelm our Kubernetes master node.
At 16:02 CET, the platform service became unavailable.

Google support where unable to correct this and so it was necessary to recreate the platform. During the downt...

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