Previous incidents

March 2024
Mar 29, 2024
1 incident

EU cluster API, EU cluster frontend, and 2 other services are down

Downtime

Resolved Mar 30 at 12:29pm CET

EU cluster Realtime recovered.

17 previous updates

Mar 28, 2024
2 incidents

EU cluster Realtime is down

Downtime

Resolved Mar 29 at 12:44am CET

EU cluster Realtime recovered.

1 previous update

EU cluster Realtime is down

Downtime

Resolved Mar 28 at 04:09pm CET

EU cluster Realtime recovered.

5 previous updates

Mar 25, 2024
1 incident

EU cluster API, EU cluster frontend, and 2 other services are down

Downtime

Resolved Mar 25 at 06:47pm CET

EU cluster Realtime recovered.

10 previous updates

February 2024
Feb 29, 2024
1 incident

EU cluster Realtime, US cluster API, and 1 other service are down

Downtime

Resolved Mar 04 at 10:15am CET

EU cluster Realtime recovered.

7 previous updates

January 2024
Jan 26, 2024
1 incident

EU cluster Realtime is down

Downtime

Resolved Jan 26 at 11:13pm CET

EU cluster Realtime recovered.

1 previous update

Jan 10, 2024
1 incident

Maintenance run on 10.01.2024

Maintenance

Resolved Jan 10 at 11:00am CET

Maintenance Window:
Date: 10/01/2024
Time: 11:00 to 12:00 (CET)

​Affected Users:
This update will impact only users with an enabled VPN-Agent.

​Expected Impact:
Your VPN-Agent may experience brief forced re-connection during this period.

​Purpose of the Upgrade:
Enhancements to system stability and security.
To ensure the continued delivery of the highest level of service.

​Monitoring and Support:
Our dedicated team will be closely monitoring the systems throughout the u...