EU cluster API, EU cluster frontend, EU cluster WebHook, EU cluster Realtime, and 2 other services are down
Resolved
Jan 20 at 10:59pm CET
Most of the flows have started. We are monitoring the situation.
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 10:31pm CET
We are starting the integration flows in batches. System is stable.
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 09:58pm CET
The platform remains down and rebuilding is taking longer than expected. The team is working full speed to re-launch the platform.
Thank you for your patience.
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 08:16pm CET
We have re-created the cluster and recovering the integration flows.
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 06:44pm CET
The issue is with our Kubernetes Master node. We have been working with Google support to find a solution and we are now rebuilding the platform and hope to be in full service mode asap.
We are doing everything possible to minimise any possible data loss.
We will keep you informed as situation improves.
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 06:26pm CET
Currently we are in the middle of recovery. By our estimation it would be another 2 hours until the platform is operational.
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 04:49pm CET
We are in touch with Google support to resolve this a.s.a.p. - Kubernetes API server seems to be the issue
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 04:14pm CET
We are having problems connected with the Google Cloud Platform Kubernetes engine. All our services are affected.
Affected services
EU cluster API
EU cluster frontend
EU cluster WebHook
EU cluster Realtime
Updated
Jan 20 at 04:02pm CET
EU cluster Realtime went down.
Affected services
EU cluster Realtime
Updated
Jan 20 at 04:02pm CET
EU cluster API went down.
Affected services
EU cluster API
Updated
Jan 20 at 04:02pm CET
EU cluster frontend went down.
Affected services
EU cluster frontend
Created
Jan 20 at 04:02pm CET
EU cluster WebHook went down.
Affected services
EU cluster WebHook